Frequently Asked Questions

Have questions about what we offer at Lakeside Storage? Whether it’s your first time as a self storage customer or if you need more information to help you select the right unit for your needs, here are answers to some of the most frequently asked questions related to our storage facility.

What’s the difference between office hours and gate hours?

Our office hours are the times when a site manager will be present in our front office to assist with any customer needs or questions. Gate hours refer to the times when our customers will be able to enter our facility to access their units.

What’s the difference between an indoor and outdoor unit?

Indoor units are located inside the facility and help to keep your goods out of the elements during the moving process. Our outdoor units are perfect for customers who need quick, easy access to their unit. Outdoor units offer less protection from the elements, but feature a faster, easier storage experience.

Do you have units for both household and business use?

Yes, We can help you find the unit that’s right for you, whether you’re just storing a few extra items from your home, or you’re looking for a place to store commercial equipment or overstock from your business’ warehouse.

What kind of payment terms and contracts do you offer?

We want to help you store your items for as long as you need. We offer month-to-month payment options, and we also offer discounts for customers who want to pay for several months in advance. We just require a 10-day notice before you move out of your unit.

How do I select the right sized unit for my needs?

If you’re unsure about what size unit you might need, our site managers and storage professionals are happy to answer any questions and help you make the choice that’s right for you.

What does climate-controlled mean?

Some of your belongings might be sensitive to extreme heat or cold temperatures. We offer climate-controlled units that keep the inside temperature between 65 and 85 degrees to make sure your goods don’t get damaged. Our climate controlled units come with a small extra fee, but are a great choice for customers who need to make sure their belongings are kept in great shape.

What if I need boxes or other moving supplies?

We offer everything you need to complete your move and keep your items stored properly. Visit our front office to purchase boxes, packing tape, and other moving products. We also offer dolly and truck rentals to help you move larger items.

How will I know that my unit is safe and secure?

Our facility is under 24-hour video surveillance and is also fenced and gated to make sure that only our customers have access to get inside.

How far is Leesburg from Orlando?

Leesburg is just a 45-minute drive from Orlando.

How far is Leesburg from Kissimmee?

Leesburg is roughly a one-hour drive from Orlando.

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